FAQs

How to Add Money through UPI
Hi! Follow the simple steps to Load Money via UPI mode: Click on Add Money button on the Home Screen. Select the account in which you wish to add ...
Wed, 19 Mar, 2025 at 4:50 PM
How to track Junio card delivery?
It usually takes 7-10 working days to deliver your card.    You can track the real time status of the card movement directly from the app:   Open your J...
Wed, 19 Mar, 2025 at 6:28 PM
When is UPI feature going live?
We are thrilled to announce that we have received approval for UPI integration, and the feature will be going live very soon. We sincerely appreciate your p...
Wed, 19 Mar, 2025 at 6:30 PM
How to add child?
Add child process :   Please follow the following steps to Add child:   Step 1 . First tap on add child option on home screen.   Step 2 : Once you c...
Wed, 28 Dec, 2022 at 6:43 PM
What is Junio?
Junio is your child's own smart card for all their online and offline expenses. With the Junio card, your child can learn how to earn, spend and save, ...
Wed, 28 Dec, 2022 at 6:44 PM
Charges to use JUNIO App/Card?
There is a one-time charge of Rs. 49 for the physical card. Apart from this, there is no such fees/charge to use JUNIO.
Wed, 19 Mar, 2025 at 6:31 PM
Is this a credit card/debit card?
Junio is a Pocket Money App, we offer prepaid cards. You can load money in Junio App and use the card for the online and offline payments.
Wed, 28 Dec, 2022 at 6:46 PM
What will happen if I lost my card?
Don't panic! You can disable the merchant and online category from the app. This will stop any unwanted payment. Though please remember, only you know y...
Wed, 19 Mar, 2025 at 6:35 PM
Transactions Failed
**If your POS transaction is getting failed:**   1. Make sure you have a sufficient balance on your card 2. Make sure you have sufficient debit limit  3...
Wed, 28 Dec, 2022 at 6:47 PM
UPI QR
The UPI QR feature is expected to take some more time because of some recent RBI guidelines. We will keep you posted.
Thu, 29 Jun, 2023 at 3:32 PM