FAQs

Metal card
Junio Metal Card is India’s first ever RuPay metal card for teenagers, created for a generation that prefers to keep a tab on their spends on their mobile. ...
Wed, 26 Apr, 2023 at 1:57 PM
NFC/ Wifi/ Tap and pay
Currently, the Tap and pay feature is not there in the Junio card. We will update you once the feature is there.
Wed, 28 Dec, 2022 at 7:47 PM
How to Transfer money
This card is for spending money online or offline. You cannot transfer the amount to any bank account or any wallet. You cannot send money to any person or ...
Wed, 28 Dec, 2022 at 7:50 PM
How to order card
Please follow the below steps to order your Transcorp physical card:    1. Click on the "Order Card" option next to the virtual card of the chil...
Wed, 28 Dec, 2022 at 7:50 PM
I lost my card, issue a new card
We can issue a new card with a nominal fee of Rs 99. This includes card manufacturing and delivery charges.   The expected time for delivery of card is 7-...
Mon, 8 May, 2023 at 7:27 PM
Tasks
Tasks are a feature that teens can use to earn more pocket money. Parents assign certain tasks to their children and can reward them with pocket money on co...
Mon, 8 May, 2023 at 7:16 PM
More about Metal card
What is the annual fee for the Junio Metal Card? There is no annual fee for your metal card. The one time launch offer price is Rs. 4000, subject to stock a...
Mon, 8 May, 2023 at 7:10 PM
More about Tasks
Who can assign tasks? A parent can assign tasks to their added children. Can a child assign task to self? No, a child can’t assign tasks to themselves. M...
Mon, 8 May, 2023 at 7:14 PM
Video Kyc (V-KYC)
We are excited to announce that we have started Video KYC service for our users at just Rs 79 per account. Now, you can complete your KYC from anywhere in I...
Sat, 12 Apr, 2025 at 8:49 PM
How to complete video kyc (V-KYC)
Please follow the below steps to complete your V-KYC In the Profile section of the Junio app, you will get an option to complete your V-KYC. If an age...
Sat, 12 Apr, 2025 at 8:47 PM